Fitzjohn Skin Care
Terms of Sale

Use of this website
Returns & Refund Policy

 
(1)        Introduction
 
Please read these terms of sale carefully. 
 
You will be asked to expressly agree to these terms of sale before you place an order for products from our website.
 
You will be able to view the terms of sale before you agree to them, however we will not file a copy of these terms of sale specifically in relation to your order.  We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible.  We therefore recommend that you download, print and retain a copy of these terms of sale for your own records.
 
(2)        Interpretation
 
In these terms of sale, “we” means Fitzjohn Skin Care (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).
 
(3)        Placing your order
 
The advertising of our products on our website constitutes an ‘invitation to treat’.  You make a contractual offer to us when you place an order for our products.
 
No contract comes into force between you and us until we accept your order, you will be provided confirmation of our acceptance or otherwise by email.  Once we have accepted your order there is a binding contract between us and you.  The email will also provide the details of your order.
 
(4)        Order Process
 

Use of this website

Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Returns and Refunds Policy
 
We hope that you are happy your orders and that any problems can be resolved by contacting us (details below).  However, if your product is damaged or you are not satisfied you may cancel your order as long as the item is returned in its original condition, that is unopened, unused and resale ready.
 
Cancellations
 

 
 
 
 
 Damaged products